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Extra Space Storage’s Noah Springer on Value of Scale, Data, Operational Efficiency
Extra Space Storage president and incoming CEO Noah Springer tells Nareit's REIT Report that operational efficiency and scale supported second-quarter same-store revenue growth of 2.4%. He describes stable demand, an improving supply backdrop and low customer departure rates.
Springer is scheduled to become CEO at the start of 2027. The interview outlines several possible growth channels, including acquisitions, partner lending, third-party management and share buybacks. He also discusses AI's potential role in customer service and operations, presenting management's priorities ahead of the leadership transition.
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